Metro Bank launches a new website for intermediaries, making it easier for brokers nationwide to interact with the bank.
The user friendly site, accessed via Metro Bank’s main website, will allow brokers and intermediaries to view all of Metro Bank’s mortgage services in one place. All product information and lending criteria can be viewed in clear and simple language, allowing brokers to give their clients informed advice.
The website is the latest development in Metro Bank’s expansion plan, following the appointment of three new field based Business Development Managers (BDMs) earlier this month. Both moves come as a result of regular consultations with intermediary partners to ensure the bank is providing a top quality service all round.
Charles Morley, head of mortgage distribution at Metro Bank said: “As the business continues to grow, it’s important that our services grow with it and respond quickly to that demand. The new website aims to make it as easy as possible for intermediaries to work with us, and therefore provide the best possible service to our customers. Our business is built on customer service and this should be evident in every interaction with us.”
Strong consumer appetite and a core focus on customer service have helped Metro Bank double its mortgage lending over the past year. The bank expects to become one of the top 10 lenders in the UK within the next few years.