Metro Bank, the UK’s leading challenger bank, announced the launch of its fully-upgraded commercial internet banking platform, designed around the needs of its fast-expanding commercial base. The site features state-of-the-art technology aimed to enhance and streamline customers’ online experience.
Organisations with subsidiaries will now benefit from a single customer view dashboard, helping businesses to quickly and easily view all companies they operate on one screen, with the ability to effortlessly toggle between each.
In direct response to feedback, the platform’s advanced search facility has been designed to provide clients with on-demand access to their transaction history, right from the date the account was opened, revolutionising customers’ oversight of their finances. What’s more, payment limits and levels of verification and authorisation can be customised for individual users, from self-authorisation, up to a two-manager verification and authorisation sign-off process, adding an extra layer of supervision.
Mark Stokes, Managing Director Commercial at Metro Bank commented: “We‘re committed to making our customers’ banking experience simple and straightforward. That’s why we listened to their feedback and designed our site around their needs. It was really important for us to create a platform that was not just intuitive, but provided rich functionality, freeing them up to focus on managing their business.”
The launch comes on the back of Metro Bank’s Q3 2016 results, which saw a 73% year-on-year increase in lending, with loans to commercial customers representing 35% of total lending. The bank also reported a 66% year-on-year growth in deposits to £7.3bn, 52% of which was from commercial customers.